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Diksha is committed to monitoring and evaluating the
work that we do to ensure high quality. We welcome
feedback and comments on the services we provide,
and have a variety of mechanisms to ensure that you
have the opportunity to make your views known,
including the form linked on the right.
We would like to hear from you if you:
- Are happy with our services and would like
to compliment us. We like to know when we get
things right so that we can maintain our
standards
- Have any comments or suggestions on how we
can improve our performance
- Have a complaint
What happens when you give us feedback?
Suggestions
We will endeavour to improve our services, where
possible, in line with feedback that we get from
you.
Informal Complaint
If you are unhappy with any aspect of the service,
please raise your concerns and we will endeavour to
resolve the problem. We will respond initially
within a week. If the issue needs greater time to
resolve, we will let you know the timescale for
this.
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Send in your
compliments, complaints and suggestions to us.
Write in to us at:
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