BSS
Transforming BSS for Speed, Scale, and Superior Customer Experiences
We partner with communications and media companies to modernize their BSS platforms—streamlining operations, accelerating time-to-market, and enabling real-time customer engagement. From CRM and billing transformation to API-first integration and legacy migration, our BSS services are designed to help Communications Service Providers launch faster, operate leaner, and grow smarter in a digital-first world.
Why Your BSS Transformation Can't Wait
The telecom landscape is evolving at breakneck speed. Customer expectations are higher than ever, and traditional monolithic BSS systems are becoming the biggest barrier to growth and innovation.
Modern, modular BSS platforms that support automation, open APIs, and seamless integration enabling you to respond to market demands at digital speed.
Slow Product Launches
Legacy systems delay new service rollouts by months.
Limited Personalization
Rigid architectures prevent real-time customer engagement.
Rising Operational Costs
Manual processes and system inefficiencies drain resources.
Competitive Disadvantage
Agile competitors are capturing market share faster.
Our BSS Capabilities
Configuration & Integration Mastery
Migration & Upgrade Excellencee
Customization & Development
Scale Your BSS Capabilities for Unstoppable Growth
Accelerate product launches and service rollouts with streamlined BSS processes. Launch new offerings in weeks, not months with our proven automation frameworks.
Enable real-time customer engagement and personalized experiences through modern API-first architecture. Deliver instant responses to customer demands and market changes.
Reduce total cost of ownership with cloud-native, modular BSS solutions. Achieve 30-40% cost savings while gaining unlimited scalability and flexibility.
Respond instantly to market opportunities with modular, flexible BSS architecture. Adapt configurations in real-time without system disruptions or downtime.
Transition from legacy systems to digital BSS stack with zero business disruption. Guaranteed smooth migration with comprehensive data integrity and user training.
Cost Reduction
Faster Product Launches
Reduction in time-to-market
Customer Satisfaction Rate
Seamless MEGA to Kenan Migration with Zero Downtime
For a Leading Telco in Australia.
The ChallengeA major Australian telecommunications provider needed to migrate from their legacy MEGA (Mainframe) billing system to the modern Kenan FX 2.0 platform.
Complex data extraction and transformation requirements with millions of customer accounts, services, products, and charges requiring seamless migration.
Critical business continuity demands with zero tolerance for billing disruptions or data loss during the transition period.
Limited product implementation documentation and customization requirements for the new Kenan billing environment.
The Diksha SolutionComprehensive MEGA Decommissioning Program with end-to-end migration strategy, including source-to-target data mapping, custom ETL process development, and rigorous testing protocols to ensure seamless transition.
Complete migration from MEGA Mainframe billing system to modern Kenan FX 2.0 platform with full data integrity preservation.
Sophisticated source-to-target mapping with custom ETL processes ensuring accurate data transformation and migration.
Rigorous SIT, UAT, and performance testing ensuring system stability and business continuity throughout migration.
Seamless migration of customer accounts, services, products, and charges without business interruption or revenue loss.
Successful decommissioning of legacy mainframe infrastructure and transition to modern, scalable billing architecture.