Project Manager

Job Description

Position Title PROJECT MANAGER Business Unit /

Function IT

Location

Gurgaon Only

Department IT – HQ

Administrative

Reporting to:

Head of Program Delivery

Functional

Reporting to:

Head of Program Delivery

Job Level

Project Manager

JOB PURPOSE

IT Project & CR delivery Manager will be responsible for Project or CR delivery Teams, drive accountability and

deliver Project or CR On Time. The Project Manager will coordinate people and processes to deliver projects/CR

on time.

Good understating of telco, IT applications, and Project management.

The Project Manager will drive the requirements and the project definitions process and Schedule project

deliverables and milestones. He/ She work closely with business partners in Africa OpCOs, HQ-IT and IT Partners in

Airtel Africa. Develop and manage project governance including steering committee meetings, sponsor meetings,

project team meetings, status reports…etc. The project manager will share regular status with key project / CR

stakeholders to ensure the project has complete support and issues have minimal disruptive consequences.

Responsibilities and Accountabilities:

The Project & CR delivery Manager is responsible for

 Determine and define project scope and objectives.

 Maintain complete authority over the IT initiatives to meet business needs.

 Adherence to agreed delivery SLA & KPI

 Provides coaching and leadership to partner teams.

 Regularly works with senior leadership/Partners to implement Change Management, Project planning,

resource allocation & utilisation, Support in Steering Committee meetings and Partner SLA/KPI and

Performance management.

 Controls project/CR scope and risk management.

 Communicate projects needs regularly and effectively to direct reports and project sponsors.

 Predict resources needed to reach objectives and manage resources in an effective and efficient manner.

 Develop and manage a detailed project schedule and work Plan.

 Utilize industry best practices, techniques, and standards throughout entire project execution.

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Competencies

Change Request(CR) & Project delivery Manager must have knowledge of:

 Delivery manager must have a track record of IT project implementation or IT OPERATIONS experience

and a solid understanding of software development methodologies.

 Delivery manager must have strong familiarity with project management tools, methodologies & best

practices. He/She also need proven ability to deliver projects according to agreed scope, timeline & budget

 Structured approach to work, with the ability to plan, and organize larger Projects/Programs

 Business & commercial acumen and excellent stakeholder management skills are essential

 Analytical skills are necessary in order to correctly identify risks and solve any problems which may arise

throughout the project.

 Good time management skills and the ability to juggle multiple tasks at once

 A good communicator with effective stakeholder management & conflict resolution skills

 Be a good team player and an effective leader who is able to motivate their delivery team

 Have a deep understanding of the IT telecom business applications

 Have a solid background in understanding and translating business demand to IT Solution design and

applying multiple technical solutions to business problems.

Qualifications and Experience

 University degree (Engineering or Computer Science)

 Minimum 8-12 years’ relevant experience in IT Project implementation/Operation & deliveries

 Demonstrated ability to work within a process-driven environment.

 Experience in design, planning and operations of IT systems and solutions.

 Self-starter. Recognises what needs done, takes responsibility for bringing people together to find solutions

and escalates when progress is impeded.

 Hands on experience in managing the complex IT Projects & deliveries.

 Strong understanding of the agile landscape