OSS
Unlock 40% Faster Service Delivery with Modern OSS
Empowering Telcos to Transform, Optimize & Grow From OSS modernization to managed services, we deliver cost-effective, high-quality solutions that drive results.
Why Your Telecom Business Needs OSS Transformation Now
Telecom and media companies face unprecedented pressure to deliver next-generation services with lightning speed and unwavering reliability. Legacy OSS systems are becoming critical bottlenecks that threaten your competitive edge.
Every day of delay costs you customers, revenue, and market position.
Service Fulfillment Crisis
Slow, manual provisioning processes losing customers to agile competitors.
Real-Time Inventory Crisis
Lack of real-time visibility causing service failures and revenue leakage.
Integration Challenges
Multi-vendor ecosystems creating operational chaos and increased costs.
Future-Readiness Gap
Legacy systems unprepared for 5G, SDN/NFV, and cloud-native demands.
Transform Your OSS Infrastructure with Diksha's Proven Expertise
Performance tuning, managed services, and process optimization eliminate inefficiencies.Service activation in hours, not weeks.
Process Optimization, powered by innovative tailored software solutions, delivers 20%+ operational cost reduction.
Modernize legacy OSS to microservices-based, scalable platforms. 50% infrastructure cost savings with unlimited scalability.
Intelligent inventory management and automated discovery tools provide real-time insights. 99% inventory accuracy and proactive issue resolution.
TM Forum ODA & Open API-compliant designs ensure long-term viability. Seamless integration capabilities and vendor independence.
Cost Reduction
SLA Improvement
Project Success Rate
Faster Service Provisioning
End-to-End OSS Transformation Services
Achieved 30-40% SLA Improvement in Just 6 Months
For a Major Caribbean Telecom Operator.
The Challenge
Multi-vendor integration creating operational silos and inefficiencies.
Legacy PSTN and data systems blocking modern service rollouts.
Manual processes causing 50% of service fulfillment errors.
Growing customer churn due to slow service activation.
Service provisioning taking 2x hours instead of industry standard 4-6 hours.
Complete Nokia FlowOne IL implementation with strategic modernization approach, focusing initially on critical service fulfillment automation and real-time inventory management.
The Nokia FlowOne implementation enabled automated service orchestration across GPON, Enterprise, and Mobile services. Real-time provisioning reduced service activation from 12 hours to 6 hours, dramatically improving customer satisfaction and competitive positioning.
Automated workflows and integrated service management eliminated manual touchpoints, reducing operational overhead by 35%. The unified platform also decreased vendor management complexity and associated costs.
Microservices-based architecture enabled rapid deployment of new services including VoLTE/5G, IPTV, VoIP and enterprise solutions. Time-to-market for new offerings improved by 60%.
Zero-downtime implementation with comprehensive integration across 10+ network elements. System uptime improved to 99.9% with proactive monitoring and automated issue resolution capabilities.
Complete inventory management and service assurance capabilities provided end-to-end visibility. Network operations teams gained real-time insights, reducing mean time to resolution by 50%.