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Telecom Billing

Our teams at Diksha Technologies understand the importance of bringing about market and trend driven automation in OSS/BSS space. Our products can automate an entire billing-cycle by initiating the billing procedures, execute them, raise alarms and apply a fix for errors.

"Our IP empowers you with the right infrastructure/tools to evolve your eco-system to the next level"

Our platform provides a single Infrastructure to access enterprise wide software components, simplifying complex BSS/OSS integrations. Front-office applications communicate under a common framework. Its pluggable nature eases replacement/upgrade of BSS/OSS and other components.

OSS/BSS Automation

End-to-End Automation

Our OSS/BSS Automation products seamlessly integrate across all systems and have the capability to initiate any task or a set of procedures. These products provide a host of functionalities with a single-point interface to control and manage all processes.


Drag & Drop processes to-be scheduled, single touch to initiate and negligible monitoring for errors.
We have developed a 'single-touch' billing solution. With this deployed, billing operations are entirely automated with self-healing/ Auto Resolving capabilities. We can reduce the total bill run time by removing redundant processes, implementing smart workarounds to reduce load and optimize pre-bill/post-bill operations. This entire operation is not manned and is initiated with the push of a button.

SLA or KPI Binding

You can enforce your SLA and adhere to your KPI requirements better with our Automation solutions. It can follow your escalation matrix, raise respective alarms, monitor thresholds and initiate Self-healing mechanisms accordingly.

Automation of Non-core Processes

Our solutions can help you automate non-core processes/workflows in a billing environment; (processes other than what the native billing system does by itself).

  • Mundane tasks can be identified and automated
  • Custom scripts can be organised better; This helps save huge costs during Migrations/Upgrades
  • Reduce man-effort in verification and data validation.
Customer Speak
  • "Engaging Diksha as service provider has turned out to be an excellent value proposition for us. Their consistency in terms of deliverables and ownership is quite remarkable."
    - APAC Based Telecom Operator
  • "... For us the key requirement was to setup an expert team of BSS professionals in a very short span of time. Diksha were able to achieve this with commendable ease and completed the project with 2 weeks to spare ..."
    - Leading Systems Integrator
  • "Diksha's team have been working very closely with us assisting with various project activities. They have played a critical role in the configuration design and implementation activities but additionally, we've had great service from test analysts, developers and solution designers across various project streams."
    - Renowned APAC Based Telco
  • "My management group here are very impressed with all of the Diksha team we've had on site and I have no hesitation in recommending them as very capable Kenan resources."
    - USA Based Telco
  • "Diksha has provided us with comprehensive support not only on the migration & upgrade but also on the integration of various systems that enabled us to meet fast growing business needs."
    - Leading Cable Services Provider
  • "Diksha have helped us in AD&M for over 4 years now. They have been able to improve efficiencies and reduce costs for us. The project managers are flexible, easy to work with and most importantly, listen to your needs. I would credit the entire success to them ..."
    - Pan-European Telecom Operator
  • "Diksha has shown diligence, hard work, consistent delivery and sincere partnership. Thanks to the team for spending long hours to ensure our collective success. I am very pleased and appreciative of all your contributions"
    - Leading Systems Integrator
  • "Congratulations to the team on technical expertise, for tireless follow-ups and agility to adapt to a rapidly changing environment making this achievement quite remarkable!!!!"
    - Leading Cable Services Provider
  • "I would like to thank Diksha team which supported us for the successful delivery of the STAR project. The go live of the STAR project was an absolute success and the contribution from Diksha team towards this was excellent. I have no qualms in recommending Diksha."
    - Leading Systems Integrator
  • "Willingness to work with me to adjust work schedules, allocation of resources and dollars of cost are the factors I like the most about Diksha because of which I would like to engage them ..."
    - Leading Systems Integrator
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